Case Study 3

Case Study 3

‘Emma’ was referred to Employability by her Local Employment Service. She required the service and support of EmployAbility as she suffered with mental health difficulties.
She was coping with depression on a daily basis with the help of medication. Prior to joining our service Emma had attained a Degree in Finance and worked for a large company for a long time, however this was interrupted by the onset of her periodic depression which led to a long stay in hospital. Regarding her depression Emma received psychiatric support from the services provided by the hospital.
Taking this into account, for Emma part-time employment was the best option. With the link of Emma’s psychiatric supports I could gather information and focus on Emma’s particular needs regards employment. Together we looked at different options, including community employment and paid employment. After several interviews Emma obtained an administrative position on a Community Employment Programme. Here she spent a year up skilling and gaining confidence. Emma found the routine and structure of part-time work extremely beneficial and this gave her the confidence to pursue paid employment.

On completing her contract on the Community Employment Scheme, Emma returned to EmployAbility. Together we applied for several positions. After many interviews Emma obtained a full-time administrative position with a local semi-state company.

Success of this placement relied on initial daily contact by phone between me (Emma’s job coach) and Emma so that she could air her concerns and for reassurance that she was doing well. This daily support was phased out to weekly support over a few months when Emma gained the confidence to successfully fulfill her daily tasks.

Disclaimer: while these are representations of the service we provide, they are not based on one person in particular.